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Postage and Delivery
We're committed to the fast, correct, and sustainable delivery of orders. We love being as transparent as possible to help ensure that you get the best possible service from our warehouse team!
Gathera ships world wide, using Australia post or equivalent postal carriers. Orders in Australia and New Zealand are shipped from our warehouse in Sydney. If you are a UK or EU customer, your orders will be shipped from our warehouse in Bristol - please visit our UK store for more information.
AU orders over $120 qualify for free domestic postage*
* Rural post codes between: 3200-3799, 4300-4900, 4184, 5202-5735, 6211-6770, 803-886, 2898-2899, 6798-6799 and 7150-7151, are not eligible for free shipping
Note: all New Zealand orders are shipped from our Australian warehouse. Shipping times typically range between 5-10 buisness days.
* Note New Zealand orders do not have free shipping
Australia Post is our preferred carrier, see our postage page for more location specific details on postage times.
Note: large items like the Sun Shelf and Family Farm cannot be shipped to PO Boxes.
Handling Times
We offer same day fulfilment before 10am for all items except for our Family Farms and Sun Shelves.
Packaging
We understand many of our products are bought as gifts and we do our best to make sure that our packaging is neat and sustainable, but also robust to handle any rough rides across our massive continent.
The vast majority of our products are packed in cardboard boxes or compostable biobags. If you do receive any products packed in single use plastic - please rest assured that this has been upcycled from our suppliers who we have low order volumes with and are therefore unable to dictate a zero plastic policy with. We use minimal plastic and are working toward zero waste. For more on what we're doing to minimise our envionmental impact, please visit our blog post on gathera and the environment.
Delivery times - Australia
Delivery times and costs vary based on your location. Shipping and handling fees are calculated and added to your order at the checkout. If you would like to get a quote for postage before going to checkout, you may use the postage calculator in our cart page.Typical postage times for regular post in Australia can be found in the table below:
| Days to deliver | Postcodes covered | |
| Sydney Metro | up to 2 | 1000,1920, 2000-2239,2555-2574,2740-2786 |
| NSW Country | up to 3 | 1921-1999,2240-2483,2500-2554,2575-2599,2621-2647,2649-2714,2716,2720-2730,2787-2880 |
| Canberra Metro | up to 2 | 0200-0299,2600-2620,2900-2920 |
| Melbourne Metro | up to 3 | 3000-3210,3335,3341,3425-3443,3750-3811,3910-3920,3926-3944,3972-3978,3980-3983,8000,8899 |
| VIC Country | up to 4 | 2648,2715,2719,2731-2739,3211-3334,3342-3424,3444-3749,3812-3909,3921-3925,3945-3971,3979,3984-3999 |
| Brisbane Metro | up to 3 | 2484-2494,4000-4370,4373-4381,4400-4405,4500-4580,4600-4610,4614-4618,9000-9919 |
| QLD Near Country | 2 - 4 | 4371-4372,4382-4399,4406-4499,4581-4599,4611-4613,4619-4723,9920-9939 |
| QLD Far Country | 2 - 5 | 4724-4870,4872-4873,4877-4888,9940,9998 |
| Far North Queensland | 4 - 12 | 4871,4874-4876,4889-4899 |
| Adelaide Metro | 2 - 4 | 5000-5199,5800-5999 |
| SA Country | 2 - 5 | 5200-5749 |
| Perth Metro | 4 - 5 | 6000-6214,6800-6999 |
| WA Country | 5 - 8 | 6215-6723,6750-6762 |
| WA Country Far | 7-9 | 6725-6743,6750-6770 |
| Tasmania | 3-5 | 7000,7254,7258-7999 |
| Tasmania Remote | 13-17 | 7255-7257 |
| Darwin City/Subs | 3-6 | 0800-0821,0823-0834 |
| Alice Springs | 6-9 | 0870-0871 |
| NT Other* | 12-13 | 0822,0835-0869,0872-0879,0882-0999 |
Australia Post claims that express postage is 1-2 business days within NSW, and 1-3 business days within Australia (find out more on the Australia Post website).
Delivery times - International
Typical postage times for regular post an be found in the table below:
|
|
Days to Deliver |
|
|
Express |
Standard |
|
|
New Zealand |
6-12 business days |
9-15 business days |
|
USA |
7-15 business days |
10-20 business days |
|
Canada |
7-15 business days
|
10-20 business days
|
|
Ireland |
10-16 business days
|
12-20 business days
|
|
Singapore |
3-6 business days
|
6-15 business days
|
